Payment

Payment Policy

This page explains currency, payment methods, and refunds in a store-specific format. This guidance applies to thoerdinarylife.shop. For help with this page, contact support@thoerdinarylife.shop.

What customers should know about refunds and payment help
Customers can rely on the following guidance from our store about refunds and payment help. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk. This section applies specifically to thoerdinarylife.shop. Questions about this section may be sent to support@thoerdinarylife.shop.

Store guidance on billing checks
Customers can rely on the following guidance from our store about billing checks. Secure payment information is processed by Shopify and authorized payment providers. Our store does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules. This section applies specifically to thoerdinarylife.shop. Questions about this section may be sent to support@thoerdinarylife.shop.

Details about secure processing
The following secure processing guidance applies to purchases from our store. Customers remain responsible for taxes required by applicable law. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. This section applies specifically to thoerdinarylife.shop. Questions about this section may be sent to support@thoerdinarylife.shop.

What customers should know about currency and methods
We publish this currency and methods guidance for customers using this website. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to support@thoerdinarylife.shop or 8008236676. This section applies specifically to thoerdinarylife.shop. Questions about this section may be sent to support@thoerdinarylife.shop.

Our approach to currency and methods
Customers can rely on the following guidance from our store about currency and methods. About Credit/Debit Card This section applies specifically to thoerdinarylife.shop. Questions about this section may be sent to support@thoerdinarylife.shop.

What customers should know about secure processing
Customers can rely on the following guidance from our store about secure processing. Every listed price and charge is processed in USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout. This section applies specifically to thoerdinarylife.shop. Questions about this section may be sent to support@thoerdinarylife.shop.

Merchant Details
Business name: The Ordinary
Store name: The Ordinary
Email: support@thoerdinarylife.shop
Phone: 8008236676
Physical address: 7835 E Belleview St, Scottsdale, Arizona, 85257, United States